Financial goals/ objectives
- Achieve a 15% increase in revenue over the next 2 years.
- Maintain a 10% net profit margin by reducing operational costs.
- Increase cash flow by improving customer payment collection efficiency.
Market/ Customer goals /objectives
- Expand customer base by 20% through new product offerings and geographic expansion.
- Enhance customer satisfaction and retention by implementing a customer feedback system.
- Build stronger relationships with key clients to secure long-term contracts.
Business process goals/ objectives
- Consistently provide high-quality electrical equipment and services that match customer expectations and industry standards.
Growth & HR goals/ objectives
- Develop a highly skilled workforce to ensure high-quality services and productivity.
